Customer Care Executive

- 1 YearsINR 2,00,000 P.A.
Posted: 25 days ago

Job Description


This position is based out of call center.
Person will be responsible for receiving calls and resolving the issues of  the customers
Example: If customer has opted for policy we out call the customer to take a feedback on the services

We out call the customer to check if they dint got the document we reconfirm the address or if any changes is required we will do it over the call and re dispatch the document and sent soft copy proactively.

Customer who has not received the claim chq an its RTO we out call and resend the chq to the customer and capture the correct communication address email id and contact number.

If customer asks the query on product, He /She will explain about the details of the product accordingly. He/She will close the request after taking necessary details. He/She will be responsible to clarify all doubts and queries of the customers considering all parameters, as per our quality guidelines

Salary: INR 2,00,000 P.A.

Industry: Insurance

Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations

Role Category: Voice

Role: Associate/Senior Associate -(NonTechnical)

Key Skills

Desired Candidate Profile

UG: Any Graduate - Any Specialization

    Company Profile

    Tata AIG General Insurance Company Limited is a joint venture between Tata Group and American International Group (AIG). Tata AIG General Insurance Company Limited celebrated 15 years of service this year (2015) since it commenced operations in India on January 22, 2001. The company offers a range of general insurance covers for businesses and individuals and has a comprehensive range of general insurance products for Liability, Marine Cargo, Personal Accident, Travel, Rural-Agriculture Insurance, Extended Warranty etc. Each product offering is backed by professional expertise. Tata AIG General Insurance Company Limited has an asset base of approximate 0.6 billion USD, a workforce of 2523 employees and 9446 agents. It is present in 98 locations across India.
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    Contact Details

    Recruiter Name:Divya Arya

    Contact Company:TATA AIG General Insurance Company Limited