Quality Analyst with TATA AIG General Insuranc Company Limited

3 - 6 YearsINR 2,50,000 - 4,00,000 P.A.
Posted: 42 days ago

Job Description


Quality Analyst with TATA AIG General Insuranc Company Limited

This position is based out of call center. Person will be responsible for auditing the calls and sharing the feedback to the callers.

The role holder is responsible for auditing the calls
Rating the calls basis the parameters of the calls.
Sharing the reports to the respective managers.
Giving feed back to the employees basis the parameters on the calls.
The incumbent is responsible for Accurate & timely generation of Daily /
Weekly / Monthly reports.

Candidate Requirements:
Minimum 1-2 years similar experience as Quality Analyst / Verifier in call
center General insurance or insurance preferred
Understanding of CRM, Dialer, LMS and other relevant technology
Strong Communication Skills (Hindi/English/Regional language will be
added advantage)
Keen observation on the calls.
Sales Skills required.
Minimum Qualification-Graduation required.

Documents to carry
Updated Resume
Photocopy of PAN & Aadhar
Photocopy of All Education
Photocopy of Experience ( Should have proper joining & relieving
Last 3 Payslips

Selected candidates will have thorough Background Verification
Proper documentation to be provided to ensure smooth onboarding

Salary: INR 2,50,000 - 4,00,000 P.A.

Industry: Insurance

Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations

Role Category: Quality

Role: Quality Assurance/Quality Control Executive

Key Skills

Desired Candidate Profile

UG: Any Graduate - Any Specialization

PG: Post Graduation Not Required

Doctorate: Doctorate Not Required

    Company Profile

    Tata AIG General Insurance Company Limited is a joint venture between Tata Group and American International Group (AIG). Tata AIG General Insurance Company Limited celebrated 15 years of service this year (2015) since it commenced operations in India on January 22, 2001. The company offers a range of general insurance covers for businesses and individuals and has a comprehensive range of general insurance products for Liability, Marine Cargo, Personal Accident, Travel, Rural-Agriculture Insurance, Extended Warranty etc. Each product offering is backed by professional expertise. Tata AIG General Insurance Company Limited has an asset base of approximate 0.6 billion USD, a workforce of 2523 employees and 9446 agents. It is present in 98 locations across India.
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    Contact Details

    Recruiter Name:Raghu Pulavarthy

    Contact Company:TATA AIG General Insurance Company Limited